Shipping policy

Get Veteranshops.com order details with our shipping policy. Find processing times, methods, and tracking information quickly.

🚚 Shipping Policy

Effective Date: 10th January 2020

Thank you for shopping with VeteranShops. Below is our shipping policy to help you understand how and when your items will arrive.

📍 Shipping Locations

We currently ship to all 50 U.S. states, including APO/FPO addresses.
We do not ship internationally at this time.

⏱ Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.

You will receive a shipping confirmation email with tracking once your order has been dispatched.

🚚 Shipping Methods & Delivery Time

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3–7 business days Free over $50 / Flat rate (e.g., $4.99)
Expedited Shipping 2–4 business days Based on weight/destination
Express Shipping 1–2 business days Calculated at checkout

Note: Delivery times are estimates and may vary due to weather, carrier delays, or high demand (e.g., holidays).

📦 Tracking Your Order

You’ll receive a tracking number by email once your order ships.
You can track your order directly via:

  • Our website’s “Track Order” page

  • The shipping carrier’s website (e.g., USPS, UPS, FedEx)

❗ Delays & Exceptions

We are not responsible for:

  • Delivery delays caused by the shipping carrier

  • Incorrect shipping addresses entered at checkout

  • Unclaimed packages

If a package is returned due to an incorrect address or failed delivery, you may be responsible for reshipping fees.

🌐 Order Status & Support

If your order is delayed or you haven’t received tracking info after 5 business days, contact us at:

📧 support@veteranshops.com
📞 +1-877-628-0374

Include your order number for faster assistance.

📦 Lost or Stolen Packages

If your tracking shows “delivered” but you haven't received the package:

  1. Check your mailbox, porch, or neighbors.

  2. Wait 24 hours (sometimes carriers mark delivery early).

  3. Contact us at support@veteranshops.com

We’ll do our best to assist, but we are not responsible for lost or stolen packages marked as delivered.